Privacy Policy

Privacy Policy for Chetak Sweets

Chetak Sweets and its affiliates ("Chetak Sweets," "we," "our," or "us") respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.chetaksweets.in or interact with our services.

1. Information We Collect

We collect the following types of information when you use our website or services:

A. Personal Information:

  • Name, email address, phone number, delivery address, billing address, and payment details.
  • Information provided during account registration, order placement, or customer support interactions.

B. Non-Personal Information:

  • IP address, browser type, operating system, and browsing behavior on our website.
  • Device information, such as hardware model and unique device identifiers.

C. Cookies and Similar Technologies:

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements.

2. How We Use Your Information

We use the information collected for the following purposes:

  1. Order Fulfillment: To process, confirm, and deliver your orders.
  2. Communication: To send updates, promotional offers, and responses to your inquiries.
  3. Personalization: To provide tailored recommendations and content based on your preferences.
  4. Security: To protect against fraud, unauthorized transactions, and other malicious activities.
  5. Website Improvement: To analyze website usage and improve user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  1. Service Providers: With third-party vendors who assist in payment processing, delivery services, and website management.
  2. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  3. Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies Policy

Cookies are small files stored on your device to help us recognize you and remember your preferences.

  • Types of Cookies: Essential, Performance, Functional, and Advertising cookies.
  • Managing Cookies: You can adjust your browser settings to refuse some or all cookies. However, this may impact the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

  • Encryption: Sensitive information, such as payment data, is encrypted during transmission.
  • Access Control: Only authorized personnel have access to your personal information.

While we take reasonable precautions, no system can guarantee absolute security. Please notify us immediately of any suspected unauthorized access to your account.

6. Your Rights

You have the following rights concerning your personal information:

  1. Access and Update: Review and update your personal information by logging into your account.
  2. Opt-Out: Unsubscribe from marketing communications using the "Unsubscribe" link in our emails.
  3. Data Deletion: Request the deletion of your personal information by contacting us at support@chetaksweets.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us to delete such information.

9. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on www.chetaksweets.in with an updated effective date.

By using www.chetaksweets.in, you consent to the terms of this Privacy Policy. Thank you for trusting Chetak Sweets!